I’ve been having quite the love/hate relationship with New Seasons Market recently.
Sure, I love the pretty stores, yummy food and friendly staff. But, when the holidays were in full swing, New Seasons let me down when I needed them most. Their frozen spelt pie crust has been my savior for the last several years when it comes to making my wheat-free, dairy-free and no refined sugar pumpkin pie. Two days before Thanksgiving I went to pick up my pie crust. It was gone. New Seasons had discontinued it! I thought I might cry and left an unfriendly comment card noting my despair. (Insert drama queen here.)
Surprisingly, the retailer called apologizing, promising they would re-order the crusts and would have them on the shelf in time for Christmas cooking. I returned, fully trusting that New Seasons would come through for me. They didn’t. Still no pie crusts. I left yet another, angry comment card, citing my blog address.
Lo and behold, I received another apologetic call with promises that the pie crusts would be in the store by the end of the week. And guess what? They were! Yay! My Christmas pumpkin pie went off without a hitch. Also, to make sure I never suffer this pie crust injustice again, I bought 4 additional crusts, just to cover my bases.
I’m also really proud of New Seasons for pulling through, despite dropping the ball. So, the moral of the story is – make sure to let your health food stores know if you need something they don’t carry. Chances are – they just might come to your rescue.
Have a great health food story you’d like to share?
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